Bottom line up front: HGL equipment is high quality and the price can’t be beat. It also feels good knowing I’m supporting a small American owned and operated business. For this reason I’m willing to overlook some minor issues that I wouldn’t accept from the big brands. Customer service cannot be beat, and I was helped by William every time I reached out. He was very kind, polite, and helpful.
packaging/shipment:
I ordered a lot of items in one big shipment. Everything was professionally packed on a pallet, no damage. Although the folding rack came without instructions just a diagram. The spotter arms didn’t make it on the original shipment, but HGL overnighted them to me. Again, great customer service.
PROS:
These spotter arms are heavy, powder coated, and have clean welds. Really nothing negative, but I always try my best to come up with some kind of con.
CONS:
Some of the screws had fallen out during shipment. I just screwed them back in. Very minor and, again, I’ll overlook this every time for the value per dollar of HGL.
Considerations:
Spotter arms on folding racks are an item of debate it seems. I am by no means a structural engineer, but by doing some research and consultation my personal installation (which will be different than yours probably) can withstand up to a 500lb dynamic load drop from 2.5 feet. I don’t plan on squatting that or benching that anytime soon, so I’m cool with it. Merely a consideration