Many customers complain about lengthy checkout flows and hard to navigate websites and won't shop with those storefronts. This article is going to walk you through our website navigation and checkout experience, so you can easily find products and make a secure, quick purchase.
Our homepage is where you can find the "Shop" drop down navigation menu, allowing you to easily see product collections like Bumper Plates, Barbells, and Lifting Equipment. Most people stick to the top menu when searching for products. As you scroll down the home page, we have both storefront and product-specific reviews. Below the reviews, you can find our a “Shop By Category” section, which visually presents the bumpers, racks, barbells, etc. that you’re looking for. Each of these options can be clicked for further details and specs.
A frequently asked question is whether a customer can change the weight distribution of a bumper plate set or swap 45s for the hyper-thin 45s. Unfortunately, that is not an option in the sets, but can easily be done by buying the plates by pairs. We offer all plates and hyper-thins a la carte – each at the same price as buying in sets!
Once you’ve found your desired products, you can easily add them to your cart and click "checkout" in the bottom right corner to continue to the checkout page. If you add an item while continuing to shop, you can see your active cart in the top right corner and can check your subtotal, product quantities, or advance to checkout.
Once you’re at the checkout page, you can see your cart in the top right. If you have a discount code, you can enter it just below that. If you are in the military or a first responder, you can click the GovX link, sign into your GovX account, and receive your unique discount code for 5% off your order.
On the left side of the screen, you will enter shipping and payment information. If you are shipping the items, enter your address and the shipping price will automatically populate based on the items in your cart. It will also give you an estimated delivery date. If you are local or picking up, we offer a convenient, free local pickup option at our warehouse in Nicholasville, KY!
We have several payment options: credit card, paying in installments through Shop Pay or Affirm, Paypal, and HSA/FSA through Truemed. Once you have selected your payment method, confirm all your info is correct and hit pay now. HomeGrown Lifting makes the customer experience and checkout process easy – so you can get back to lifting!
Nicole Whitman - Chief Marketing Officer